What information do we collect?

During the ordering or registration process on our site, you may be required to provide your name, email address, mailing address, and phone number. However, you have the option to visit our site without revealing your identity.

What do we use your information for?

The ads displayed on the website are selected and served by third-party entities such as ad networks, advertisers, advertising agencies, and audience segment providers. These parties may collect information about your online behavior, both on the website and other sites, through the use of cookies, web beacons, and similar technologies, to better understand your interests and deliver personalized ads. However, we do not have control or access to the information these third parties may collect. This privacy policy does not cover their information practices. The information we collect from you may be used for:

Personalizing your experience: Your information helps us to better meet your individual needs.
Improving the website: We constantly strive to improve our website based on the information and feedback received from you.
Enhancing customer service: Your information helps us to more efficiently respond to your customer service
requests and support needs.

To process transactions

Your credit/debit card details and personal information will NOT be saved, sold, shared, rented, or leased to any third parties. We gather information from you when you register on our site, place an order, or subscribe to our newsletter.

Your information, whether it's public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, except for the sole purpose of delivering the requested product or service.

The information may be used for the following:

1.Administering contests, promotions, surveys, or other site features.
2.Sending periodic emails.
The email address provided for order processing will only be used to send you updates and information related to your order.

How do we protect your information?

We have implemented various security measures to ensure the safety of your personal information when you place an order, submit, or access it.

We use a secure server and all sensitive/credit information is transmitted using Secure Socket Layer (SSL) technology. The information is then encrypted and stored in our payment gateway provider's database, which can only be accessed by authorized personnel with special access rights who are required to keep the information confidential.

After a transaction, your private information such as credit card details, social security numbers, and financial information will not be stored on our servers.

Arcane Fox takes necessary precautions to protect data privacy and security through hardware and software methodologies. However, we cannot guarantee the security of any information that is disclosed online.

Do we use cookies?

Cookies are tiny files that a website or its service provider can send to your computer's hard drive via your web browser (if you permit), allowing the website or service provider's systems to recognize your browser and capture and retain specific information.

We utilize cookies to aid us in remembering and processing items in your shopping cart, grasp and save your preferred settings for future visits, track advertisements, and gather overall data about site traffic and interaction, so that we can enhance site experiences and tools in the future.

Do we disclose any information to outside parties?

Your personally identifiable information will not be sold, traded, or disclosed to external parties. The exception to this rule is third-party entities that assist us in running our website, conducting our business, or providing service to you, as long as they are bound to maintain the confidentiality of this information. We may also make your information available in situations where we believe it is necessary to comply with legal requirements, enforce our site policies, or protect the rights, property, or safety of ourselves or others. On the other hand, non-personal visitor information may be shared with other entities for purposes such as marketing, advertising, or other uses.

Online Privacy Policy Only

This privacy policy only covers information collected through our website and does not apply to information gathered offline.

Changes to our Privacy Policy

The Website's Policies and Terms & Conditions may undergo changes or updates from time to time to align with evolving requirements and standards. To stay informed about these changes, it is recommended for Customers to regularly check these sections. Any modifications will take effect immediately upon posting.

Disclaimer

The merchant holds no responsibility for the privacy policies of websites it links to. When you share information with third-party websites, different rules regarding the handling of your personal information may apply. For any inquiries regarding their information collection practices, please reach out to these entities directly.

Contacting Us

If you have any questions regarding this privacy policy, you can reach out to us at contact@arcanefox.com.

Marketing

Your privacy is important to us and we respect the information you choose to share with us for our SMS marketing services. This information is utilized to send you text updates regarding your orders, abandoned cart reminders, marketing offers, and transactional messages, including requests for reviews.

To keep track of items in your shopping cart, our website employs cookies. This allows us to determine when to send cart reminder messages via SMS, in the event of an abandoned checkout.